Privacy and data protection policy

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Privacy and data protection policy
Alternate Title:
SOS Sahel International UK : Privacy and data protection policy
SOS Sahel International UK ( Author, Primary )
Place of Publication:
SOS Sahel International UK
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Subjects / Keywords:
SOS Sahel International UK
SOS Sahel (Organization : London, England) ( LCNAF )
Privacy, Right of -- Data processing ( LCSH )
Privacy ( LCSH )
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Europe -- United Kingdom -- England -- Oxfordshire -- Oxford
51.748506 x -1.239386


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VIAF (name authority) : SOS Sahel (Organization : London, England) : URI

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SOAS University of London
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SOS Sahel

International UK

Privacy and Data Protection Policy

SOS Sahel International UK is committed to protecting your privacy. The General Data Protection
Regulation (2018) governs SOS Sahel UK’s processing of your personal data. If you have any questions
regarding this policy, please contact:

Linda Horgan, Data Protection Officer
SOS Sahel International UK

The Old Music Hall

106-108 Cowley Road


OxX4 1E

01865 403305

What information do we collect?

Personal data is any piece of data that, used alone or with other data, could identify a person (such as
names, postal and email addresses). When you engage with SOS Sahel UK — whether you sign up to
our mailing list, contact us in relation to our activities, make a donation with us, or even visit our
website — you provide us with personal information. This policy will set out what SOS Sahel UK does
with this information, and your rights regarding your personal data.

How do we process your personal data?
1. Donations

When you make a donation, financial information is obtained to process your donation via your bank
account or using our website’s online donations service. We use the Charities Aid Foundation (CAF)
and Charity Choice online donations services to ensure the safety of online transactions for those
wishing to make donations. We also use CAF for those wishing to donate over the phone via credit or
debit card. Both CAF and Charity Choice use advanced encryption technology to ensure the security of
their users.

We will only process your data for the purpose of processing the donation, unless you have explicitly
requested otherwise (i.e. you have opted-in to further communications with us), or itis in our
legitimate interests to do so (see below).

2. Contacting you
We will use your personal data to contact you only in the following circumstances:

- Via email: complying with e-privacy laws, we will only contact you by email when we have
your explicit consent to do so. Consent can be given when signing up to our mailing list
through our website or in other direct ways, such as writing to us. You will always be given
the opportunity to change your preferences or unsubscribe to receiving email updates from

- Via telephone: SOS Sahel UK will not contact you via telephone or SMS, unless for a specific
reason and with your consent.

- Via post: SOS Sahel UK will not contact you via post, unless it is in our legitimate interests to
do so. We will not send out more than four correspondences a year, and you will always have
an option to opt-out of receiving news in this way.

What is SOS Sahel UK’s legitimate interest and is it applicable to you?

‘Legitimate interests’ is our lawful basis to contact you. This only relates to postal and telephone
contact, as online contact is regulated by e-privacy laws and does not fall under legitimate interests.

AS SOS Sahel International UK is a small charity with a small but strong set of loyal donors that receive
postal news from us, it is in our interest to continue sending out news in this way; not only for
fundraising purposes, but also because supporters expect to hear from us about the work that we are
doing and what they are financially supporting. There is little risk to the data subject (you), who would
not be unduly surprised by this way of processing data and will have the option to opt-out, thereby
reducing any unwanted intrusion.

We will only use our legitimate interest to contact you via post if you have donated within the last
three years (unless you have opted-out), expressed an interest in hearing about our work (and
supplied your address), or have a long-standing relationship with SOS Sahel UK and would reasonably
expect us to contact you in this way. We will not contact you via post more than four times a year,
and you can opt-out of hearing from us, or change the way you hear from us at any point.

Will we disclose the information we collect to outside parties?

SOS Sahel UK does not pass on any information provided by supporters to third parties, except to
process data for the sole purpose of which it was given, or if required to disclose information by law.

SOS Sahel UK uses CAF and Charity Choice to process donations, and Mailchimp marketing
automation site to collect email addresses and send correspondence, when explicitly requested by
the data subject. SOS Sahel UK also uses google analytics, as described below.

Does SOS Sahel UK use cookies?

Yes. Cookies are pieces of information which may be sent by SOS Sahel UK’s website when you access
certain areas of it. These may be stored on your computer’s hard drive to allow our website to
recognise you as a user when you next visit. If you prefer not to allow the use of cookies, you may be
able to adjust your browser to turn them off or notify you when cookies are being used.

We use cookies to monitor how people use our site so we can improve any problem areas, to allow
you to donate, and to enhance our website with information from other websites (for example
YouTube videos). Third party websites set their own cookies so we don’t have direct control over how
they use them. However, you can manually block these cookies using your internet browser.

Our website uses Google Analytics which is one of the most widespread and trusted analytics solution
on the web for helping us to understand how you use the site and ways that we can improve your
experience. These cookies may track things such as how long you spend on the site and the pages
that you visit so we can continue to produce engaging content. For more information on Google
Analytics cookies, see the official Google Analytics page (httos://

No personal information is collected in the cookies we use, so this information is anonymous, and
cookies don’t harm your computer. A cookie will typically contain the name of the domain from

which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated
unique number. If you’d like to learn more about cookies and how they operate, a good site to visit is

Your rights regarding your data

You may request a copy of any personal information that SOS Sahel UK has about you by contacting
us at the above address. You can rectify your personal data if it is inaccurate or incomplete, or ask us
to stop processing your data. You also have the right to be forgotten, and can ask SOS Sahel UK to
delete your personal data. Please contact us by post, email or phone of you want more information or
to exercise any of these rights.

When you supply information to us, we are legally obliged by the General Data Protection Regulation
to ensure that the information you have provided is only used for the purpose for which it was
collected, and to ensure that the data is kept securely. We are obliged to be transparent and keep you
informed about the way that we store and process your data.

How long do we keep your information?

We will not keep your data longer than is necessary. In some circumstances, we will need to keep
your data on file for regulatory purposes — for example, a gift aid declaration and/or details of a
donation will need to be kept for at least 6 and 7 years respectively for auditory and HMRC purposes.
However, we will ensure that your data is as accurate as possible and the amount of time we keep it
will be limited to the purpose of its collection and regulatory restrictions.

In order to ensure that your preferences are fully respected, we may record some data on our
database for longer than we would need it for processing. This is to ensure that we are recording your
data appropriately; for example, if you have opted out of postal communications we may still keep
your address in order to flag it and ensure that it is not added again and incorrectly processed in the
future. You can at any stage ask us to delete your data from our database, which we are legally
obliged to do.

Notification of change of Privacy Policy

We reserve the right to amend this privacy statement. Should this happen, we will post the amended
policy on our website and also will keep you informed of any changes that may directly affect you by
writing to you.